Privacy Policy

This privacy policy sets out how Australian Honey uses and protects any information that you give Australian Honey when you use this website. Australian Honey is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Australian Honey may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

We usually ask our customers to provide the following information their full name and contact information including their phone number, and their postal, street and email address

For details of the computer cookies we collect see the List of cookies we collect section.

What we do with the information we gather

We collect your information in order to provide you with the requested products and /or services.


We are committed to ensuring that your information is secure.
We use a Comodo security certificate to encrypt information and data sent to our Paypal payment gateway.
We also don't collect or keep any credit card information
And to prevent any unauthorised access or disclosure, we use strong password security on our systems, and restrict access to our machines.

How we use cookies

A cookie is a small computer file seeded onto your computer's hard drive to speed up and expedite your online shopping.
For example, it is your cookie that allows you to leave the shopping cart, and visit other parts of our store, such as our blog, but still have your chosen products in the shopping cart for when you dcide to checkout.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.
Pleae note, however, that if you block our cookes you may not be able to access all the services of our online store.

Links to other websites

Our website may contain links to other websites. The inclusion of those links should not be taken as any form of endorsement or recommendation in connection with those websites.
We aren't responsible for their content and urge you to take all suitable precautions in visiting or accessing those sites, including looking at their privacy policy.

Controlling your personal information

If you have any question about the personal information we have collected from you please don't hesitate to get in touch by emailing us at

We will not sell, distribute or lease your personal information to third parties unless we are required by law to do so.

We observe and abide by the Australian Privacy Principles.

List of cookies we collect

The table below lists the cookies that we may collect when you access our online shop, and what information they store.

COOKIE nameCOOKIE Description
CART The association with your shopping cart.
CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly.
COMPARE The items that you have in the Compare Products list.
CURRENCY Your preferred currency
CUSTOMER An encrypted version of your customer id with the store.
CUSTOMER_AUTH An indicator if you are currently logged into the store.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID
EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
FRONTEND You sesssion ID on the server.
GUEST-VIEW Allows guests to edit their orders.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The most recent product you have viewed.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
POLL The ID of any polls you have recently voted in.
POLLN Information on what polls you have voted on.
RECENTLYCOMPARED The items that you have recently compared.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS The products that you have recently viewed.
WISHLIST An encrypted list of products added to your Wishlist.
WISHLIST_CNT The number of items in your Wishlist.